Free shipping.

We ship from the United States or Asia.

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express, Discover, Diners Club, Maestro, JCB)
• PayPal
• Apple Pay

Our processing time is 1-2 business days. Once your order is ready, it will be handed over to our shipping partners: USPS, UPS, DHL, FedEx, etc., depending on your location and the fastest available service.

Once your order has passed the necessary checks and is marked as ready for shipment, you will receive an email containing the shipping tracking number.

For more information about your package, please feel free to contact our customer support service at service@petviv.com.

You can reach us via WhatsApp at (+86 188 2630 9065) or email at service@petviv.com.